|Willow (the_willow) wrote,|
@ 2012-06-03 13:03:00
|Current mood:||pissed off|
I cancelled May 29th. I ended up having to call because their system was not simple and they charged me. They claimed to credit me back. But I got a damn dvd in the mail today. So I tried to login to see what was what - only to find out, someone has PERMANENTLY deleted me out of the login system. So I couldn't login. However my account is still there. So I had to call and complain and so they had to re-activate my account, and deactivate it again, only this time with 'send me no more dvds'. Even though when I cancelled it? I effing clicked the box that said - SEND ME NO MORE DVDs.
So all in all this cancellation as a hold? Is likely to turn into permanent eff you all the way, not again cancellation - we so done. Because I don't have time to deal with this stressing bullshit.
Seriously? This is how they're gonna be competing with Amazon? I may not want to spend 2$ an episode and crap on Amazon. But if there you know what you're buying, then sure as hell crap it can be a future option if I'm feeling for something.
I also suspect it's because I'd had my account for so long, I was granfathered in on a really low rate for dvds a month. And I have a feeling all this shenannigans was to jump me up (if I ever came back) to higher. Eff them. Eff them so damn hard.