By Any Other Name - May 8th, 2008
the tale of Willow

Willow
Date: 2008-05-08 11:46
Subject: BRING ON THE FAIL!
Security: Public
Tags:fuckwittery07 - livejournal, online: journaling systems, wtf

Livejournal user/ SUPPORT TEAM MEMBER the_cynic is an asshole and someone who apparently has not yet learned that LJ has PR people f or a reason and only those people should interact with users.

The_lj_herald combs a bunch of communities a day to keep users up to date. They mentioned a KNOWN ISSUE. the_cynic takes offense and gets pissy about:

a) Them copying and pasting the answer

b) Them listing it as a "known" issue

c) Them apparently misinforming and causing more work for the Support Team because they take something that only "10" users had a problem with and label it as a KNOWN ISSUE when real known issues are listed in a box at the top of the general support page.

Here's one quote:

the_cycnic "Please to not be copying my Support replies and posting them here as if you know what the important issues of the day are. We frown on answer copying in Support, so why should you be able to do so in your little pseudo-informative news community?"

Yes ladies and gentlemen. He or she went. there.

I keep the Herald sending me announcements mainly to see what's happening with OpenID users. And I just found out that the code will be changed so that we're no longer anonymous. I already want to try it out.

But yeah, the_cynic [TRANSLATED VIA THE WILLOW LEXICON] ... "My failing brings all the boys to the yard and they're like wtf is that? Yes right, wtf is that? They'd ask me, but I might give a slap."

ETA: More gems!

the_cynic: "Or, if your friend really wanted to know what was up, they could have opened a Support request and asked."

Didn't s/he just say that too many open tickets = too much work??? The logic, it eats itself.

ETA: The herald has removed the c/p-ed answer (Did I mention the herald always links their source?). But as I am NOT the herald, I can c/p from my screencaped page. You bet your ass I capped it.

Here's the c/p of known issues the_cynic jumped the failwagon for: Some users may be unable to log in using LJ Mobile. "LiveJournal Support volunteers are aware of this issue and have escalated it to the appropriate Development resources. Since LiveJournal Mobile Client development is being handled through a third-party, it is unknown when and if this problem will be resolved." In the meantime, LiveJournal advises users to use the Mobile Site Scheme to be able to . (Source)

Oh LJ. Everytime I think I miss you, you act like an idiot and I find myself wanting to send [info]squeaky some chocolate. (eta: apparently I missed linking - total space case this morning/now)

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Willow
Date: 2008-05-08 12:04
Subject: Bbbboooks
Security: Public
Tags:books, online: support network

[info]the_rck, and others

Free book.

More information here.

But it's suppose to work internationally too.

|Thanks to [info]wesleysgirl|

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turn the page
By Any Other Name
of Willow
December 2009